Everything you need to get the most out of Ah Crap Cleanup — short, clear, step by step.
For customers
A Tour of Your Ah Crap Customer Portal
Your portal gives you a real-time view of your plan, visits, billing, and referrals all in one …
How to Refer a Neighbor and Earn a Free Week
Every neighbor who signs up with your code earns you one free cleanup week, and they get $5 off…
Understanding Your Account Credits
Credits apply automatically to your next bill — you never have to remember to use them.…
How and When You're Charged
As a founder, you pay $25 a week — locked for life — and Bryan sends you a secure Stripe link t…
How to Skip a Week (and Not Get Charged for It)
Skip any week before it starts and that week's $25 charge simply will not happen — no credits n…
Using the Private Chat: Message Your Crew and Bryan
You can leave visit-specific notes for your crew and reach Bryan for support right inside the p…
Founder Pricing: $25/Week, Locked for Life
The first 25 customers to sign up lock in $25/week permanently — your rate never increases, eve…
Where to Find Your Before & After Photos
Every completed visit has before and after photos waiting for you in the Visits tab — photo ver…
How to Rate Your Visits
Rating a visit takes ten seconds: 4–5 stars unlocks a Google review prompt, anything lower send…
Update Your Profile and Service Details
Updating your profile takes under a minute and helps Bryan's crew find your yard, skip the dram…
How to Pause, Cancel, or Change Your Plan
No contracts, no cancellation fees — you can pause, cancel, or change your plan anytime right f…
How to Set Up Your Secure Payment
Your card details go straight into Stripe and stay there — Ah Crap never sees or stores them.…
For crew
Your First Look at the Ah Crap Crew Portal
Everything you need to work, get paid, and stay in touch with Bryan is in five tabs — Home, Rou…
How Route Offers Work: Accepting and Running Your Stops
Route offers land in your Routes tab — tap Accept to claim it, or Decline if the timing doesn't…
Completing a Job and Uploading Photos
Honest before/after photos and a fully checked checklist are what get your job approved and you…
How to Connect Your Stripe Payout Account
Your bank details go straight into Stripe — Ah Crap Cleanup Co. never sees them — and you get p…
How to Set Your Availability and Request Time Off
Request time off anytime from your Profile — Bryan handles backup coverage so you never have to…
How to Request Your Ah Crap Worker Kit
Request your kit during onboarding, pick your shirt size, and Bryan ships it out — your onboard…
How to Report an Issue From the Field
Never enter an unsafe situation — tap Report Issue in the job detail screen and Bryan will hand…
E-Signing Your Onboarding Documents
Your e-signatures are legally valid under ESIGN and UETA — the same laws that cover every major…
Your Earnings and Payout Status Explained
Money moves to your bank only after Bryan approves a job — so keep your photos clear and your c…